Shipping

Welcome to Tracien’s Shipping Policy. We aim to provide a seamless and transparent shipping experience for all customers worldwide.

Processing Time

All orders require 1 business days for processing and production. Each item is carefully crafted to ensure Tracien’s quality standards.

Shipping Time

Estimated delivery times after dispatch:

• Domestic Vietnam Shipping: 2-5 business days
• International Shipping: 7-10 business days

Please note that shipping times may vary due to customs, carrier delays, holidays, or factors outside our control.

Shipping Fees

Customer pay shipping fee when the package arrive

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. Tracking information may take 24–48 hours to update.

Address Accuracy

Please ensure your shipping address is complete and accurate. Tracién is not responsible for delays or lost packages due to incorrect address information.

Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us immediately with your order number and details so we can assist you.

Thank you for choosing Tracién. We appreciate your trust in our craftsmanship.